Position Title: NetSuite Business Systems Analyst

Location: Tustin, CA

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Zymo Research’s NetSuite team is support team that connects all our departments together. Every department either currently or will soon rely on NetSuite in some capacity. Your role as a Business Systems Analyst is to enable every department operates both efficiently on their own and effectively in collaboration with other departments.

  • Deliver solutions from zero to hero in a hands-on functional or techno-functional role
  • Assist with the development and implementation of policies, procedures, and guidelines for user and adoption of new enhancements and functionality
  • Ability to gather focused business requirements to deliver the Minimum Viable Product
  • Become the Subject Matter Expert of one of the following modules: CRM, Financial Reporting, Advanced Manufacturing
  • Meet the needs of department leaders without causing friction for other departments
  • Simplify business workflows to limit the number of manual touches or operations
  • Balance Business Requirements vs Technical Feasibility vs User Value
  • Effectively communicate with all levels of staff and management
  • Provide guidance for junior level teammates and day-to-day support/training to NetSuite users
  • Identify opportunities to improve efficiency and automation of existing processes
  • Maintaining Data integrity by using the right tool for the job
  • Work with third-party vendors to ensure strong service delivery
  • Maintain and/or create documentation for all system configurations/setup
  • Provide insight into future processes to limit Technical Debt
  • 2-5 years’ hands-on experience using NetSuite with Administrator/System Administrator permissions, or holding any NetSuite Certifications
  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or a related field preferred
  • Hands-on knowledge of two of: SuiteFlow, SuiteScript, FreeMarker, and Custom Records
  • Subject Matter Expert in one of the following modules: CRM, Financial Reporting, Advanced Manufacturing
  • Creating Saved Searches, CSV Imports, and Mass Updates required. Dashboards a plus
  • Understanding Inventory Detail required, Advanced Manufacturing with Lot Numbers a plus
  • Experience creating and/or mapping business process & future state definitions
  • Managing and nurturing the careers of Junior level teammates
  • Experience working on projects from requirements gathering phase through deployment
  • Experience integrating third party software with NetSuite (push/pull or bi-directional)
  • Familiarity with SDLC/ALM (SCRUM, Agile, Waterfall, Kanban, and other software delivery methodologies) including backlog management and prioritization
  • Strong communication and stakeholder management skills
  • Demonstrated ability to learn and understand new concepts quickly
  • Self-motivated with a passion for technology or support
  • SQL or Excel required, Visio preferred
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