NetSuite Systems Analyst

Department: Systems Application Support
Location: Tustin, CA

Job Summary:

Zymo Research’s NetSuite team is the support team that connects all our departments together.  Every department either currently or will soon rely on NetSuite in some capacity.  Your role as a Business Systems Analyst is to enable every department to operate efficiently on their own and effectively in collaboration with other departments.  This is an entry to mid-level role where you are working actively on a team but are expected to be able to work on your own.  

Join us in making a meaningful impact!

Essential Duties and Responsibilities

  • Aid in day-to-day support tasks like data uploads, create sales promotions, data exports, user set-up, etc. 
  • Participate in NetSuite implementation projects, including requirements gathering, configuration, testing, and deployment. 
  • Provide ongoing support and maintenance of the NetSuite system, including troubleshooting and resolving issues. 
  • Work with stakeholders to understand business processes, identify areas for improvement, and develop solutions to enhance efficiency and effectiveness. 
  • Document business requirements and translate them into technical specifications for system configuration and customization. 
  • Provide clear documentation for processes developed and currently in use 
  • Develop and deliver training materials to ensure effective use of the NetSuite system. 
  • Provide ongoing support to users, addressing questions and issues as they arise. 
  • Continuously evaluate and optimize the NetSuite system to ensure it meets evolving business needs. 
  • Stay up-to-date with NetSuite updates and new features, and recommend and implement enhancements as appropriate. 
  • Develop and maintain custom reports, dashboards, Searches, and KPIs to provide insights into business performance. 
  • Work with stakeholders to understand reporting requirements and deliver accurate and timely information. 
  • Manage and prioritize multiple projects and initiatives, ensuring timely and successful completion. 
  • Communicate project status, risks, and issues to stakeholders and management. 

Education and Experience:

  • 2-5 years’ hands-on experience using NetSuite with Administrator/System Administrator permissions or hold any NetSuite Certifications. 
  • 5+ years of Professional experience or a degree in relevant areas 
  • Hands-on knowledge of two of: SuiteFlow, SuiteScript, FreeMarker, and Custom Records  
  • Experience in one of the following modules: CRM, Financial Reporting, Advanced Manufacturing 
  • Creating Saved Searches, CSV Imports, and Mass Updates required.  Dashboards a plus. 
  • Understanding Inventory Detail required, Advanced Manufacturing with Lot Numbers a plus.   
  • Experience creating and/or mapping business process & future state definitions. 
  • Experience working on projects from requirements gathering phase through deployment.   
  • Effective communication and stakeholder management skills 
  • Demonstrated ability to learn and understand new concepts quickly 
  • Self-motivated with a passion for technology or support 
  • SQL or Excel required; Visio preferred. 

About Us:

Since its inception in 1994, Zymo Research has been proudly serving the scientific community by providing innovative, reliable, and high-quality research tools and products. Whether it's DNA, RNA, epigenetics, microbiomics, protein, or yeast-based research, our philosophy remains the same: To provide the highest quality products in the industry while ensuring they are both simple to use and reliable in their performance.

Recognized as a Top Workplace by the Orange County Register in 2021, 2022, and named a Top Workplace USA in 2023, Zymo Research continues to be a vibrant community where employees thrive, feel connected, and are inspired by their work. If you are passionate about contributing to scientific advancement and want to be part of an exceptional team in a dynamic, growing company, we'd love to hear from you!


The estimated salary range for this position is $70,000 - $90,000 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.

Equal Employment Opportunity Employer:

Zymo Research welcomes candidates of all backgrounds. These include sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, gender, gender identity, gender expression, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state, or local law.


Onsite - Zymo Research Operations - 2961 Dow Ave. Tustin, CA 92780

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